Privacy Policy

At Visifly.io (“Visifly”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (“GDPR”) and other applicable privacy laws.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, and services (“Services”).

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Information you voluntarily provide, including:

Full name
Email address
Billing information
Company name
Account credentials
Support requests or communications

b) Usage Data

Automatically collected information, such as:

IP address
Browser type and version
Device information
Operating system
Pages visited
Session duration
Referring URLs
Interaction analytics

c) Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve user experience
Maintain sessions
Analyze traffic and performance
Remember preferences
Enhance security

You may disable cookies through your browser settings.

2. Legal Basis for Processing (GDPR)

Under GDPR, we process personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Protection against fraud and abuse

3. How We Use Your Information

We use collected data to:

Provide and maintain the Services
Process payments and subscriptions
Improve platform performance and security
Personalize user experience
Respond to support requests
Send important updates and notifications
Prevent fraud, abuse, and unauthorized access
Comply with legal obligations

We do not sell your personal data.

4. AI & User Content

Content submitted to Visifly may be processed using AI technologies to provide platform functionality and improve user experience.

You remain the owner of your uploaded content.

We do not claim ownership over your content.

5. Data Sharing

We may share limited data with trusted third-party providers that help us operate our Services, including:

Hosting providers
Analytics services
Payment processors
Security and infrastructure providers
Customer support tools

All third-party partners are required to maintain appropriate security and confidentiality standards.

We may also disclose information if legally required.

6. International Data Transfers

Your information may be processed or stored outside your country of residence.

Where required under GDPR, we implement appropriate safeguards for international data transfers, including:

Standard Contractual Clauses (SCCs)
Secure infrastructure providers
Contractual data protection obligations

7. Data Retention

We retain personal data only as long as necessary to:

Provide the Services
Fulfill legal obligations
Resolve disputes
Enforce agreements

When data is no longer required, we securely delete or anonymize it.

8. Your GDPR Rights

If you are located in the European Economic Area (EEA), you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability
File a complaint with a data protection authority

To exercise these rights, contact us at:
[email protected]

9. Security Measures

We implement industry-standard technical and organizational safeguards to protect personal data, including:

Encryption
Access controls
Secure servers
Monitoring and threat prevention
Limited internal access

However, no system can guarantee absolute security.

10. Children’s Privacy

Visifly is not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

If we become aware that such data has been collected, we will delete it promptly.

11. Third-Party Links

Our Services may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised “Effective Date.”

Continued use of the Services after updates constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related questions or requests, contact us at:

Email: [email protected]
Website: Visifly.io

14. GDPR Representative & Data Controller

For purposes of GDPR compliance, Visifly.io acts as the Data Controller of personal information processed through the Services.

If required by applicable law, we may appoint an EU representative and/or Data Protection Officer (DPO).